Responsible Gambling

Kiwi Community Draws is operated by the Kiwi Community Sports Trust. While our primary mission is to raise funds for youth sports, we recognize our serious responsibility to protect our community from gambling harm. We want you to enjoy playing our games, but safety comes first.

1. Our Host Responsibility Policy

Gambling should always be a form of entertainment, not a way to make money or pay off debts. As a Class 3 operator licensed by the Department of Internal Affairs, we have implemented the following measures:

• Age Verification: Strict checks to ensure no one under 18 can play.
• Staff Training: Our support team is trained to recognize signs of problem gambling.
• Empowerment Tools: We provide tools for players to control their spending.
• Advertising Standards: We adhere to strict guidelines to ensure our advertising is not misleading or targeting minors.

2. Tips for Safer Gambling

To ensure your participation remains fun and affordable, we recommend the following strategies:

• Set a budget: Decide how much you can afford to lose before you buy a ticket. Stick to it.
• Treat it as an expense: View the cost of a ticket as the price of entertainment, like a movie ticket, not an investment.
• Never chase losses: Trying to win back money you have lost usually leads to losing more.
• Balance your life: Ensure gambling doesn't take priority over family, friends, work, or other hobbies.
• Don't play when upset: Avoid gambling if you are feeling depressed, anxious, or under the influence of alcohol or drugs.

3. Signs of a Problem

Problem gambling can affect anyone. It is defined as gambling that causes harm to the gambler, their family, or the community. Ask yourself the following questions:

• Do you spend more money on gambling than you can afford?
• Do you lie to family or friends about how much you gamble?
• Have you borrowed money or sold possessions to gamble?
• Do you feel guilty or anxious after gambling?
• Do you feel the need to bet with larger amounts of money to get the same excitement?
• Have you tried to stop or cut back but failed?

If you answered "Yes" to any of these, we strongly encourage you to seek professional advice using the contact details on this page.

4. Player Protection Tools

We offer several tools within your account settings to help you stay in control:

4.1. Deposit Limits

You can set a daily, weekly, or monthly limit on how much you can deposit into your account. Once you reach this limit, you will not be able to purchase more tickets until the period resets. Decreases to limits are immediate; increases take 24 hours to process (cooling-off period).

4.2. Self-Exclusion (Time Out)

If you need a break, you can self-exclude from our website. During this time, you will not be able to log in or purchase tickets, and you will be removed from our marketing lists.

• Short Break: 1 day to 6 weeks.
• Long-Term Exclusion: 6 months to 5 years.

To activate self-exclusion, please contact [email protected].

5. Protecting Minors

It is illegal for anyone under the age of 18 to participate in this lottery. We employ electronic verification checks. If you share your computer with minors, we recommend:

• Never saving your password in your browser.
• Using filtering software such as NetNanny or CyberPatrol to block gambling sites.

6. Support Services in New Zealand

You are not alone. There are free, professional services available to help you: